Terms and our offline guarantee
Short, and written to be read. Your plan carries your price; this page carries the promises that come with every subscription.
Who these terms are between
MulliganOS is software by EnAffaire Technologies Inc., New Brunswick, Canada (“we”). “You” means the golf course that subscribes. Your price is the one in your written quote; the number you are quoted is the number you pay.
What you can count on, as stated on our pricing: no per-booking fee on your tee times; our prices include payment processing through RKP (a course using another processor contacts us); you own the hardware, with no clawback if you leave; and no long-term lock.
Introductory price. A course that signs up by May 31, 2027 pays the introductory price shown on our pricing ($169/month for MulliganOS, $69/month for MulliganOS Booking) instead of the regular price ($369 and $129/month), and keeps it for as long as its account remains active and processes payments through RKP. Switching to another payment processor ends the introductory price, and so does cancelling the account: from then on the regular price applies. A course that signs up again after May 31, 2027 pays the regular price.
If an offline sale is lost, the month is free
The promise. If a sale or booking rung on the till on a dedicated terminal while it was offline is ever lost, we credit that month’s subscription in full. One lost transaction is enough; the credit is the whole month, not the value of what was lost.
What it covers. Sales and bookings recorded on the till while it had no internet connection: cash, member and house accounts, rain checks and gift cards redeemed at the till, and card payments taken on your own separate card terminal and recorded on the check.
How we measure it. Every till numbers everything it records, one after another, and keeps it until our server confirms it has it. Each month, for each of your tills, we check that sequence. A number missing from what our server holds is a lost transaction, unless it belongs to training or a sales demonstration: those are acknowledged and deliberately not kept, and we record their numbers separately so they are never mistaken for a loss. A transaction is offline when it reached us more than two minutes after the till recorded it, once the till’s own clock drift is allowed for. One that arrives late is not lost. We keep each month’s figures, and we will show them to you on request.
What it does not cover.
- Card payments taken on the till itself: with no connection the till refuses them rather than hold them.
- Anything that needs another party online at that moment, such as an online payment or an email to a golfer.
- A terminal lost, destroyed, or reset before it reconnected: what it had not yet sent existed only on that device.
How you get it. Nothing to file. If our monthly check finds a lost transaction on any of your tills, we credit that month and tell you which transactions and when.
Book a demo
We’ll show you the tee sheet and online booking running in a browser. If you want the till on a dedicated terminal, we’ll also pull the network cable mid-sale.